Specialized systems · Executive guide
Business decision-support software
Design software around a consequential repeated decision rather than around a generic list of features.
The underlying problem
Start with the operating reality.
Some decisions are too specialized for standard software and too frequent or valuable to remain an improvised analytical exercise.
Signals to investigate
When the workaround becomes infrastructure.
01
The decision combines financial and operating context
02
Different people apply inconsistent logic
03
The analysis must be rebuilt for every case
04
Speed matters, but so does explainability
A practical approach
Improve the process before prescribing technology.
01
Make the decision logic explicit
02
Identify required evidence and permissible judgment
03
Create comparable scenarios and visible assumptions
04
Capture outcomes so the system can improve
Questions worth answering
01
What action follows the output?
02
Which logic is fixed and which remains judgmental?
03
What evidence must be preserved?
04